ABOUT US

In 1968, Richard E. Gano founded TruCut Die Corporation, a tool & die manufacturer. Today TruCut remains in the Gano family, but has evolved into a world-class provider of products and services for out-of-production service parts for HVAC, white goods and outdoor power equipment OEMs.

When product lines are phased out, production volume drops dramatically. However, the former production machinery still requires the same floor space, maintenance and repairs.
TruCut offers fixed costs and a seamless transition from high volume to low for our clients, as well as reliable service for their end-users. Replacement parts are warehoused and distributed directly to customers under the OEM’s labeling, usually the same day, ensuring brand loyalty. We do not work with third-party suppliers.

With three facilities totaling more than 330,000 square feet in Sebring, Salem, and Alliance, Ohio, and decades of experience serving OEMs large and small, we are uniquely qualified to provide customized programs for all of your service-parts needs.

True quality. True support. TruCut.

OUR VISION

To perfect a growing, world class organization that empowers our employees, customers, shareholders, and community to make money and have fun.

OUR MISSION

Customer trust and satisfaction is our most valued goal, which we will promote by delivering value enhancing, innovative products and services.

Our employees are our most highly valued resource. We will maintain a safe, friendly workplace in which employees can develop and exercise their skills, encouraging personal and professional growth.

We will honor God through our integrity and honesty.

OUR CORE VALUES

People
We will treat people with trust and respect, encouraging risk-taking and growth.

Customer Satisfaction
We will strive to develop a true partnership with our customers.
We will proactively focus on the products and services that provide the best value and highest level of support for our customers.

Community
We are thankful for the community that supports us. We will strive to improve our community by sharing our resources and by creating employment opportunities for its people.

Teamwork
We will create a trusting environment that encourages candid communication, sharing of ideas and information, and promotes learning.

Integrity
We will do what is right. We will work hard and hold each other accountable, and show joy and warmth in our daily behavior.

Innovation
We challenge our employees to continuously improve our products and processes, and embrace change and new opportunity.

OUR BUSINESS MODEL

At the dawn of the 21st century, TruCut embraced business practices that changed our culture and helped us become the industry leader we are today.

Thanks to the principles of Lean Manufacturing, a relentless pursuit of efficiency is deeply ingrained in every level of our business. We buy only those raw materials that we’ll need for the coming week, reducing the need for storage space. Trucks move continuously between our four facilities, relocating machinery according to the needs the day. All management is on site, but our employees are empowered to fix problems before they can escalate. Quality is built into our processes, not inspected into our products.

All of this is possible because of Open Book Management. Twice every month, our entire staff gathers in the spacious conference room we built for meetings and training. We review sales and expense figures, discuss short- and long-term goals and work together to find the best solutions to every challenge. At TruCut no one is “just” a welder or salesman or foreman or manager. Everyone shares responsibility for getting every order right, on time, every time. This is how we earned ISO9001 certification, and it’s not only how we’re continuing to grow our core service parts business, but also how we’re taking advantage of new opportunities such as precision-formed and welded-sheet-metal assemblies for military application.